Privacy Policy

Last Updated: November 11, 2025

1Introduction

TrabahoLink ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By accessing or using TrabahoLink, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.

YOUR PRIVACY MATTERS: We are committed to transparency about how we handle your personal data. This policy describes what information we collect, why we collect it, and how you can manage your information.

2Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when using our Platform:

Information Type Examples
Account Information Name, email address, password, phone number, date of birth
Profile Information Profile photo, bio, skills, work experience, education
Identity Verification Government-issued ID, PhilSys ID, verification documents
Job/Service Posts Job descriptions, requirements, location, budget, photos
Applications Cover letters, proposals, portfolio items
Communications Messages, feedback, support inquiries, reports
Payment Information Payment preferences, transaction details (if applicable)

2.2 Automatically Collected Information

When you use TrabahoLink, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Information: Pages viewed, features used, time spent, click patterns
  • Location Data: Approximate location based on IP address or precise location if you grant permission
  • Cookies and Similar Technologies: Information stored through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from:

  • Social media platforms (if you choose to link your account)
  • Verification service providers
  • Other users (e.g., references, feedback)
  • Publicly available sources

3How We Use Your Information

We use your information for the following purposes:

Service Provision and Operation

  • Create and manage your account
  • Process job applications and service requests
  • Facilitate communication between users
  • Enable contract creation and management
  • Provide customer support

Safety and Security

  • Verify user identities
  • Detect and prevent fraud, abuse, and illegal activities
  • Enforce our Terms of Service
  • Maintain Platform security
  • Investigate reported issues

Improvement and Personalization

  • Analyze Platform usage and performance
  • Improve features and user experience
  • Personalize content and recommendations
  • Conduct research and development

Communication

  • Send transactional notifications (application updates, messages)
  • Provide service announcements and updates
  • Send administrative information
  • Respond to inquiries and support requests
  • Send marketing communications (with your consent)

Legal Compliance

  • Comply with legal obligations
  • Respond to legal requests and court orders
  • Protect our rights and property
  • Resolve disputes

4Information Sharing and Disclosure

4.1 Sharing with Other Users

Your profile information, job posts, service posts, and public activity are visible to other users as part of the Platform's functionality. You can control certain visibility settings in your account preferences.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf:

  • Cloud hosting and storage providers
  • Identity verification services
  • Analytics and data processing services
  • Customer support tools
  • Email and communication services

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

  • Legal processes (subpoenas, court orders)
  • Government or regulatory requests
  • Protection of rights and safety
  • Investigation of fraud or security issues

4.4 Business Transfers

If TrabahoLink is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption: Data transmission is encrypted using SSL/TLS protocols
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Secure Storage: Data stored on secure servers with access controls
  • Regular Security Assessments: Ongoing monitoring and vulnerability testing
  • Employee Training: Staff trained on data protection and security practices

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

YOUR RESPONSIBILITY: You are responsible for maintaining the confidentiality of your account credentials. Never share your password with others and notify us immediately if you suspect unauthorized access to your account.

6Your Rights and Choices

6.1 Access and Correction

You have the right to access and update your personal information through your account settings. If you need assistance, contact us at trabaholinka@gmail.com.

6.2 Data Deletion

You may request deletion of your account and personal data. Note that:

  • Some information may be retained for legal or legitimate business purposes
  • Backup copies may persist for a limited period
  • Information shared with other users may remain visible
  • Deletion is irreversible

6.3 Marketing Communications

You can opt out of marketing emails by:

  • Clicking the "unsubscribe" link in marketing emails
  • Adjusting notification preferences in your account settings
  • Contacting us at trabaholinka@gmail.com

Note: You will still receive transactional and service-related communications.

6.4 Cookie Preferences

You can manage cookie preferences through your browser settings. However, disabling cookies may affect Platform functionality.

6.5 Location Data

You can control location permissions through your device settings. Some features may require location access to function properly.

7Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Retention periods vary based on:

  • Type of information
  • Purpose of collection
  • Legal requirements
  • Operational needs

After deletion, some information may remain in backup copies for a limited period but will not be actively used.

8Children's Privacy

TrabahoLink is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will promptly delete it.

If you believe we have collected information from a child, please contact us immediately at trabaholinka@gmail.com.

9International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

By using TrabahoLink, you consent to the transfer of your information to our servers and service providers located in various countries, including but not limited to the Philippines.

10Third-Party Links and Services

Our Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party services before providing your information.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on the Platform
  • In-app notifications

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

12Philippine Data Privacy Act Compliance

TrabahoLink complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. As a data subject, you have rights under this law, including:

  • Right to be informed
  • Right to access
  • Right to object
  • Right to erasure or blocking
  • Right to rectify
  • Right to file a complaint
  • Right to damages
  • Right to data portability

To exercise your rights under the Data Privacy Act, please contact us using the information below.

13Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: trabaholinka@gmail.com

Address: Bacoor, Cavite, Philippines

Response Time: We will respond to your inquiry within 30 days

For data privacy-related complaints, you may also contact the National Privacy Commission of the Philippines:

  • Website: www.privacy.gov.ph
  • Email: info@privacy.gov.ph
  • Hotline: (02) 8234-2228

Your Privacy Is Important to Us

We are committed to protecting your personal information and respecting your privacy rights.

For any privacy-related questions or concerns, contact us at trabaholinka@gmail.com

Last Updated: November 11, 2025 | Effective Date: November 11, 2025